Return Policy
1. Eligibility:
- To be eligible for a return, candles must be unused, in the same condition as received, and in the original packaging.
- Returns must be initiated within 30 days of the purchase date.
2. How to Initiate a Return:
- To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with further instructions on how to return your item.
3. Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 5-7 business days.
4. Return Shipping:
- Customers are responsible for return shipping costs.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund